Terms & Conditions

Please read these terms carefully before using Kolimart. By accessing our website or placing an order, you agree to the terms outlined below.

01. Introduction

Welcome to Kolimart. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to comply with these terms and applicable laws.

02. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to make purchases on Kolimart. If you are using the website on behalf of another person or organisation, you confirm that you are authorised to act on their behalf.

03. Products and Descriptions

We make reasonable efforts to display product descriptions, images, specifications, and prices accurately. However, slight variations in colour, appearance, or presentation may occur depending on your device or display settings.

Product availability may change without notice. If an item becomes unavailable after an order is placed, we will contact you regarding the next appropriate steps.

04. Pricing and Payment

All prices displayed on Kolimart are in the currency indicated at checkout. Applicable taxes, delivery fees, and other charges will be displayed where required before you confirm your order.

  • Orders are subject to successful payment or confirmation of an approved payment method.
  • Payments may be processed by third-party payment providers.
  • We will not knowingly charge you an amount different from the amount confirmed at checkout, except where permitted by law.
  • If a pricing or payment error occurs, we will take appropriate steps in accordance with applicable law.

05. Orders and Confirmation

When you place an order, you submit a request to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted for fulfilment.

We may need to review or cancel an order due to product unavailability, suspected fraudulent activity, incorrect pricing, payment issues, or other legitimate reasons. If payment has already been collected for a cancelled order, any applicable refund will be processed in accordance with our policies and applicable law.

06. Shipping and Delivery

We aim to deliver orders within the estimated delivery timeframe displayed at checkout or communicated to you. Delivery times are estimates and may vary because of location, courier operations, weather, or other factors outside our reasonable control.

Customers are responsible for providing accurate delivery details. Please contact our support team promptly if you notice an error in your delivery address.

07. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our applicable policies displayed on the website. Product eligibility, return conditions, and time limits may vary depending on the item and applicable law.

Please review our Return & Refund Policy before placing an order. Nothing in these terms removes any consumer rights that cannot legally be excluded.

08. Customer Accounts

If you create an account, you are responsible for keeping your login credentials confidential and for activities carried out through your account, subject to applicable law.

  • Provide accurate and up-to-date account information.
  • Do not share your password with unauthorised persons.
  • Notify us promptly if you suspect unauthorised account access.
  • Do not use another person's account without permission.

09. Prohibited Activities

You agree not to misuse Kolimart or interfere with its normal operation. Prohibited activities include:

  • Using the website for unlawful or fraudulent purposes.
  • Attempting to access restricted systems or customer accounts without authorisation.
  • Introducing malicious code or interfering with website security.
  • Submitting false information or engaging in fraudulent transactions.
  • Copying or misusing website content in violation of applicable rights.

10. Intellectual Property

Unless otherwise stated, the Kolimart website and its original content, branding, graphics, design, and other materials are owned by or licensed to their respective rights holders and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected content without the necessary permission, except where permitted by law.

11. Third-Party Services and Links

Our website may include links to third-party websites, payment services, or delivery providers. These services may operate under their own terms and privacy policies. Kolimart is not responsible for third-party practices beyond its legal responsibilities.

12. Limitation of Liability

To the extent permitted by applicable law, Kolimart will not be liable for indirect or consequential losses arising from the use of the website where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited.

13. Privacy and Personal Information

Your use of Kolimart is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, operations, or legal requirements. Updated terms will be published on this page. Changes will take effect as required by applicable law.

15. Governing Law and Disputes

These terms are subject to the applicable laws of India. Any dispute will be handled by the competent courts or authorities as determined under applicable law. Nothing in this section removes any mandatory consumer protections available to you.

16. Contact Us

If you have any questions about this terms & conditions, please contact us:

Email: [email protected]

Phone: +91 98765 43210